Shipping policy

At Aranza Home, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping information below.

Order Processing

Orders placed before 2:00 PM Pacific Time (ET) are processed as quickly as possible.

Orders are typically processed within 1–2 business days, Monday through Friday. Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delivery Time

Estimated delivery time is 5–8 business days, including processing and shipping.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, holidays, or other circumstances beyond our control.

Shipping Costs

We offer free shipping on all orders unless otherwise stated during checkout.

Delays

While we do our best to deliver every order on time, unexpected delays can occasionally occur.

If your order has not arrived within 3 business days after the estimated delivery date, please contact us and we will be happy to investigate the shipment for you.

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible.

Orders can only be cancelled before they have been processed or shipped. Once an order has been dispatched, it can no longer be cancelled.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@aranzahome.com.

Please include your order number and clear photos of the item and packaging. We will review your request and arrange a replacement, refund, or another suitable solution at no additional cost.

Contact Us

If you have any questions about shipping or your order, we're happy to help.

Aranza Home
15442 Ventura Boulevard, Suite 201-2201
Sherman Oaks, California 91403
United States

Email: support@aranzahome.com
Phone: +1 (307) 310-7127

Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM (ET)