Terms of service
Welcome to Aranza Home. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through it (the "Services"). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our Services.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content may be transferred unencrypted over various networks; credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
3. Accuracy of Information
We are not responsible if information made available on our website is not accurate, complete, or current.
Product prices, descriptions, and availability are subject to change without notice.
4. Products and Pricing
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
5. Orders and Payment
By placing an order, you confirm that all information you provide is accurate and complete.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or errors in pricing or product information.
Payments are processed securely through our third-party payment providers.
6. Shipping and Delivery
Shipping timeframes and costs are outlined in our Shipping Policy.
We are not responsible for delays caused by shipping carriers or events outside of our control.
7. Returns and Refunds
Our return and refund process is outlined in our Return & Refund Policy.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Aranza Home. We are not responsible for the content, accuracy, or practices of any third-party websites.
9. User Comments and Feedback
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish that content in connection with our Services.
You agree that your content will not violate any third-party rights, contain unlawful material, or be false or misleading.
10. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
11. Errors and Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to pricing, promotions, or product availability. We reserve the right to correct any errors and to update information at any time without prior notice.
12. Prohibited Uses
You are prohibited from using our website or its content:
- For any unlawful purpose
- To harass, abuse, or harm another person
- To submit false or misleading information
- To upload viruses or any other malicious code
- To interfere with the security features of our Services
13. Disclaimer of Warranties; Limitation of Liability
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
Aranza Home shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.
14. Indemnification
You agree to indemnify and hold Aranza Home, its owners, employees, and affiliates harmless from any claim or demand arising from your breach of these Terms or your violation of any law or third-party right.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
16. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of our Services following any changes constitutes acceptance of those changes.
17. Shopify and Third-Party Services
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and Services to you.
18. Rewards Membership: Trial and Subscription Terms
Rewards Membership
We offer a subscription-based membership program known as Rewards. Rewards members receive access to membership benefits that may include $30 in monthly store credit, VIP/member-only pricing, exclusive offers, early access to selected collections, complimentary shipping on eligible orders, priority customer support, and other promotional member benefits as made available from time to time.
Specific benefits may vary and are subject to the terms presented at the time of purchase or enrollment.
14-Day Complimentary Trial
Eligible customers receive a 14-day complimentary trial of the Rewards Membership.
During the 14-day trial, no membership fee is charged. Any physical products purchased are charged separately at the time of purchase.
A valid payment method is required for the membership.
Unless the membership is cancelled before the trial ends, the Rewards Membership will automatically convert to a paid membership at $29.99 every 28 days, plus any applicable taxes.
Automatic Renewal
At the conclusion of the 14-day trial, the payment method associated with your membership will automatically be charged $29.99, plus applicable taxes.
Thereafter, your Rewards Membership will automatically renew every 28 days at $29.99 until cancelled.
By enrolling in Rewards, you authorize these recurring charges in accordance with these terms.
If we increase the recurring membership fee, we will provide applicable advance notice before the new fee takes effect.
Cancellation
You may cancel your Rewards Membership at any time to prevent future renewals.
Cancellation is available through the Cancel Membership option on our website or by contacting us at support@aranzahome.com
Please provide sufficient account information for us to locate your membership.
Once a cancellation has been successfully processed, future membership renewal charges will stop.
Cancellation does not automatically entitle a customer to a refund of membership fees already charged. Any refund request will be handled in accordance with the applicable refund policy and consumer rights.
19. Billing Practices
By enrolling in the Rewards Membership, you authorize us to charge the payment method associated with your account:
1. For any physical products purchased at checkout; and
2. Following the applicable 14-day complimentary trial, $29.99 every 28 days for your Rewards Membership, plus applicable taxes, until cancelled.
The Rewards Membership is a recurring subscription and is separate from charges for physical merchandise.
If a recurring payment is declined, we may retry the payment in accordance with applicable payment-network rules or request updated payment information.
You are responsible for maintaining valid and current payment information associated with your membership.
If the recurring membership price changes, applicable advance notice will be provided. You may cancel your membership before the new price becomes effective if you do not wish to continue at the updated rate.
Contact
Questions about these Terms of Service should be sent to us at the contact information below.
Store Name: Aranza Home
Company Name: Amadea Ginie LLC
Address: 15442 Ventura Boulevard, Suite 201-2201,
Sherman Oaks, CA 91403,
United States
Phone: +1 (820) 200-8570
Email: support@aranzahome.com